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Choice on the buses

Tags: Choose and Book  

11 Aug 2008

Solihull NHS Care Trust and Birmingham East and North Primary Care Trust have launched a four month advertising campaign for patient choice and Choose and Book.

The campaign, which started this week, will see advertisements placed on 124 buses, 85 bus stops and 48 billboards along major bus routes in the area.

The two organisations say the aim of the campaign is to raise local awareness of choice and the electronic booking system, following the introduction of a “free choice” of hospital provider in April this year.

"The campaign is about why people might chose somewhere other than their local hospital," said Sarah Brown, Solihull's commissioning manager for choice and Choose and Book.

"The artwork suggests 'I want the hospital with the shortest waiting times' or 'I want great food' or 'I want a hospital with a good reputation'.

"At this stage, we want to attract people's attention, which is why we chose to advertise on buses. We thought that while people are out and about over the summer they would see them."

The two primary care trusts are planning to follow up the ads with a more detailed information campaign that will include more detail about Choose and Book as a vehicle for exercising choice

To date, 946,633 patients in the West Midlands have been booked through Choose and Book into a range of specialities including general surgery, gynaecology, paediatrics and dermatology.

The PCTs say “feedback has been very positive” and that patients have received treatment “much quicker.”

Lyn Whitfield

© 2008 E-HEALTH-MEDIA LTD. ALL RIGHTS RESERVED.

Reader's Comments
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Reader's Comments

1

Let them eat cake

11 Aug 08 10:08

Solihull NHS is spending resources advertising NHS services which may already be oversubscribed. This deserves critical examination...

The recent NICE decision on NHS provision of second line kidney cancer drugs testifies that rationing is inevitable in a publicly funded healthcare system with a finite budget.

http://news.bbc.co.uk/2/hi/health/7544927.stm

Debate about setting priorities is politically inconvenient - a hot potato no major Political Party will address explicitly in public fora.

Meanwhile we have graduated from a waiting list rationed system to one where waiting lists are 'deprecated'. The system is now to be explicitly consumer led. It is my fear that the most vociferous (or most likely to vote) will be front of this new queue for resources. Will consumerism in a pseudo-market deliver the most cost-effective use of fixed resources let alone social justice?

Did the old Soviet Union advertise choice of fine patisserie while citizens queued for bread? My first thought was "of course they didn't!" Then I thought again....

Dr Malcolm H Duncan


2

about time

stressfreedave@hotmail.com

11 Aug 08 12:08

being the sort of person that believes the NHS does a very bad job in getting its messages across to the public and fails to properly inform patients, I think this is a good idea.

The only down side I can see to it is that it is unlikley to truly inform patients as it is highly unliklley to inform patients about who gets their hands on their information through C&B.

Over all,it is a good start. Any chance they could have done that with the SCR?

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